This issue often arises with Google Workspace when users have multiple Google accounts. If StackIt is installed on a non-default account, it may not launch properly.

Solutions

1

Install on Default Account

For a seamless experience, consider installing StackIt on the default Google account associated with your browser.

2

Use a Dedicated Chrome Profile (For Chrome Users)

Create a new Chrome profile dedicated solely to a single Google account. This ensures no account conflicts when launching StackIt.
3

Incognito Mode as a Workaround

As a temporary solution, launch an incognito window in your browser and access StackIt. This mode ensures no account conflicts for that session
4

Reach Out for Support

If you’ve tried the above steps and still facing the same issue, don’t hesitate to contact us at support@nowstackit.com. We will respond immediately.

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